📦 Shipping & Delivery Policy – Skill Khojo
Last Updated: [April 12, 2025]
At Skill Khojo, we specialize in providing digital products and online training programs in the field of Digital Marketing, SEO, AI Tools, and Freelancing. As our offerings are 100% digital, there is no physical shipping involved.
Please read our shipping and delivery policy carefully to understand how your digital products or course access will be delivered.
🚚 1. Delivery Method
- Once your payment is successfully processed via Razorpay, you will receive:
- Immediate access to the course platform OR
- A confirmation email within 5–15 minutes containing your login credentials and access instructions.
- In case of downloadable products (like PDFs, templates, checklists, swipe files), the download link will be provided:
- Instantly on the Thank You page
- Or via email within 15 minutes of purchase
⏱ 2. Delivery Timeline
- Digital Course Access: Within 15 minutes post-payment confirmation.
- Downloadable Files: Instant or within 15 minutes
- Live Session/Workshop Access: You will receive joining details 24-48 hours before the session via email or WhatsApp.
If you do not receive access within the above timeframe, please contact us at:
📧 Email: care@skillkhojo.com
📱 WhatsApp: [Your WhatsApp Number]
⚠️ 3. Delays in Access
Although rare, access may be delayed due to:
- Payment gateway issues
- Technical glitches in email delivery
- Incorrect email entry by the customer
In such cases, please reach out to us with your payment receipt and we’ll manually verify and provide access within 24 hours.
❌ 4. No Physical Shipping
Skill Khojo does not ship any physical goods. All services are provided digitally through:
- Online dashboards
- Email delivery
- PDF downloads
- Cloud-hosted access to training materials
✅ 5. Compliance with Razorpay
This shipping & delivery policy is in compliance with Razorpay’s requirements for digital product sellers. We ensure:
- Prompt delivery of digital services
- Transparent support
- Timely resolution of any delivery/access-related concerns
🔄 6. Refund & Cancellation
If you are looking for refund or cancellation policies, please refer to our dedicated Refund & Cancellation Policy.
📞 Need Help?
If you have any questions regarding your course access, product delivery, or order status, feel free to contact our support team.
Skill Khojo Support Team
📧 Email: care@skillkhojo.com
📞 Phone: 8058054102
🌐 Website: www.skillkhojo.com